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OSTENMARK

Production and quality protocol

Ostenmark runs its own floors. This is the sequence every order follows, the inspection regime applied to it, and what happens contractually when a lot does not conform.

Fabric production line at an Ostenmark textile site
Inspection standard
AQL 2.5
Pass rate, 12 mo
99.4%
On-time shipment
97.8%
Traceability held
7 yr

Workflow

§ 01

Six stages, each with a named owner

Durations are working days and are confirmed per programme at quotation. Bulk production does not begin until the pre-production sample is approved in writing.

  1. 01

    Specification and costing

    We review the tech pack, resolve open construction questions and return a costed bill of materials with a firm production window.

    3–5 days

    Client services

  2. 02

    Material qualification

    Leather, fabric and trim are selected and physically tested — or your nominated supplier is audited and approved before any order is placed.

    5–10 days

    Sourcing · QA

  3. 03

    Sampling and approval

    Proto, fit and pre-production samples are produced and signed off in sequence. Bulk does not start until the PP sample is approved in writing.

    10–15 days

    Product development

  4. 04

    Bulk production

    The run is scheduled against a named line with weekly output reporting and in-line inspection at defined checkpoints.

    25–45 days

    Production

  5. 05

    Final inspection

    Final random inspection to AQL 2.5. Third-party inspectors may attend unannounced. Non-conforming lots are reworked, not shipped.

    2–4 days

    Quality assurance

  6. 06

    Export and delivery

    Packing, export documentation, customs clearance and freight under your elected Incoterm, with tracking issued at departure.

    Per Incoterm

    Trade compliance

Capacity

§ 02

Capacity by site

Allocation is committed against a named line before a delivery date is confirmed. Utilisation is reported so schedule risk surfaces before it becomes a delay.

Annual unit capacity
0.0M

FY2025 · all sites

Production lines
0

30 garment, 19 other

Direct employees
0

Production and QA

Capacity utilisation
0%

Rolling quarter

Production capacity by site
SiteOutputLinesHeadcount
Porto, PortugalLeather goods · Footwear11340
İzmir, TürkiyeGarment · Knitwear · Woven textiles14470
Chennai, IndiaLeather goods · Tannery-adjacent8310
Ho Chi Minh City, VietnamGarment · Outerwear · Footwear16710
Finished derby shoes from the leather division

Fig. 02 — Footwear finishing, Porto

Quality

§ 03

Inspection regime

Inspection is a gate at each stage, governed by ISO 2859-1 at AQL 2.5. Non-conforming lots are reworked or replaced — they are not shipped and discounted.

AQL 2.5 in-line and final random inspection
Lot-level material traceability, retained 7 years
Needle and broken-metal detection, 100% of output
Tensile, rub, seam-slippage and colourfastness testing
Restricted substance testing against REACH SVHC
Pre-production sample approval in writing before bulk
Unannounced third-party audit access by contract
Non-conformance reporting within 24 hours

Non-conformance

§ 04

What happens when a lot fails

The measure of a manufacturer is not the pass rate. It is the documented, time-bound sequence that runs when the pass rate is missed.

Non-conformance report
Issued within 24 hours of detection
Corrective action plan
Within 3 working days, client-approved
Rework or replacement
At Ostenmark cost, schedule protected
Root cause review
8D methodology, closed in writing

Ostenmark carries the liability in every engagement model, including work placed with managed third-party vendors — because in that model we hold the vendor contract rather than introducing you to it.

Export

§ 05

Out of the factory, into the market

Finished goods are packed, documented and shipped by our own trade division — the same entity that made them, so the paperwork matches the carton.

Incoterms
EXW · FOB · CIF · DDP
Modes
FCL, LCL, air and rail
Volume
2,400 TEU / year
Documentation
Issued by Ostenmark
Cartons staged for despatch after final inspection
Distribution warehouse racking
Container terminal handling export volume
Loaded container vessel under way

Fig. 03 — Packing, consolidation and despatch

Audit

§ 06

Certification and audit access

Unannounced access to any Ostenmark site during production hours is written into our standard terms, for your staff and for third-party inspection bodies.

Ostenmark certification register
StandardScopeCertification bodyValid to
ISO 9001:2015Quality management systemSGS2027
ISO 14001:2015Environmental managementSGS2027
SMETA 4-PillarEthical trade auditSedexAnnual
OEKO-TEX 100Textile substance testingHohenstein2026
LWG GoldTannery environmental ratingLeather Working Group2026
GOTS 7.0Organic chain of custodyControl Union2026
amfori BSCISocial complianceamforiAnnual
REACH / SVHCEU chemical complianceIntertekContinuous

Next step

Request a sample run

A pre-production sample is the fastest way to assess construction quality against your own standard. Send the specification and we will schedule it.

Request a sampleProduct portfolio
Response time
One business day
Enquiries
mrtrades2005@gmail.com